LGPD
Privacy
We process personal data to perform the service you hire, screen eligibility, and keep your case communication going.
Legal basis and purpose
- Performance of a contract (your case) and consent (marketing, which you can withdraw at any time).
- We collect only what the chosen path needs.
- Vendors (hosting, WhatsApp, AI) process data under contract and only to run the service.
Security
- Documents stay in an authenticated area, with random file names and a log of who downloaded them.
- Encrypted connection (HTTPS) and a lockout after repeated login attempts.
Your rights
- In the portal, under My data, you download a copy of your data and can ask for deletion.
- On WhatsApp, send stop to leave marketing; messages about an active case continue.
- We answer requests within 15 days. Data required by law or tied to an ongoing case may be kept for the legal period.